Refund policy
Every item is printed fresh, just for you — here's how we handle things if something isn't right.
Something arrived wrong or damaged?
Send us a clear photo of the issue and your order number within 30 days of the delivery date — we'll offer a full refund or a free replacement, whichever you prefer. No need to send anything back.
Need a different size or changed your mind?
Please check our size guide before ordering to make sure you get the right fit.
Email us within 30 days of the delivery date with a photo of the item laid flat showing the size label. Once confirmed, return the item to us in Australia — return postage is the buyer's responsibility. We'll refund the item value once received, which you can then use to reorder in your preferred size. Please note that original shipping fees are non-refundable.
Need to cancel your order?
Contact us within 12 hours of placing your order and we'll do our best to help before production begins. After that, your order will already be in production and we won't be able to cancel it.
Items must be unworn and unwashed. Swimwear, intimates, and gift cards cannot be returned unless faulty. Your statutory rights under Australian Consumer Law and local consumer protections always apply.
