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Nature gifts that help protect wild koala habitat

Use coupon code WELCOME10 for 10% off your first order.

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Shipping policy

Shipping with Alpine Koala

Every order is printed fresh, just for you.

2–7
days to make & dispatch
3–30
days delivery after dispatch
✓
full tracking included
Region Delivery After Dispatch
Australia 3–6 business days
United States 6–8 business days
Canada 4–7 business days
United Kingdom 6–9 business days
European Union 7–9 business days
New Zealand 12–15 business days
Rest of World 10–30 business days

Delivery times are estimates and may vary due to customs, courier delays, or seasonal demand. Orders ship from the fulfilment location closest to you where possible — Australia, USA, Canada, UK, EU, Japan, Brazil, or Mexico. Occasionally items may ship from an alternative location if stock requires it.

Customs & Import Fees

International orders may be subject to customs fees or import taxes on arrival — these vary by country and are outside our control. Any such charges are the responsibility of the customer. If you're unsure, we recommend checking your country's import rules before ordering.

Something not right?

If your order arrives damaged, is incorrect, or goes missing — just email us with a clear photo of the issue and your order number, and we'll make it right. Issues must be reported within 30 days of the delivery date, or within 30 days of the estimated delivery date if your order hasn't arrived.

Need help?

hello@alpinekoala.com

Monday–Thursday, 9am–5pm AEST