Lake & Pine Trees Distressed Hat
↟ About This Product
Designed in Australia and expertly embroidered and shipped by premier global partners across the USA, Canada, Australia, UK, and Europe.
Estimated delivery: USA 10-14 days, Worldwide 15-30 days. Includes order tracking.
Shipped without price tags or paper receipts for hassle-free gift giving, delivered directly to the recipient.
Order Protection: Receive a refund or replacement for any damages, errors caused by us, or if lost in transit.
Transparency: This artwork was created using the help of Ai art tools, incorporating leading-edge technology to support animal charities.
This product helps feed bear cubs!
Every purchase of this item contributes $5 towards 'cub care kits' for orphaned bear cubs at Free The Bears, aiding in their rehabilitation and care post-rescue from poachers and the illegal wildlife trade.
Shipping & Delivery
Shipping Times
We guarantee delivery
We'll replace or refund lost in transit or damaged products, subject to conditions.
You'll get an estimated delivery time during checkout.
If not, here are our standard estimates:
- USA (mainland), UK, Canada & Europe: 2 weeks
- Rest of the World: 3-4 weeks
All orders include free order tracking after shipping.
Read our full shipping policy here for more details.
Processing Times
Eco-friendly production
Your items are made and printed brand new only after after you order.
Allow 2-7 business days for production and packaging, with most orders shipping within 3 business days.
We collaborate with top printing partners in the United States, Canada, the United Kingdom, Australia, Europe, and Mexico, based on your order and location.
Worldwide Shipping
We ship worldwide
We currently cannot ship to: Belarus, Ecuador, Germany, Russia, Venezuela, Crimea, Luhansk, Donetsk regions in Ukraine, Cuba, Iran, Syria, and North Korea.
Please note, although uncommon, you may incur customs duties based on your location, which we do not cover. You are responsible for any customs duties or fees if they apply.
Cancellations, Returns & Exchanges
Cancellations
12-hours after ordering
You can cancel or change your order within 12 hours by contacting us here.
After 12 hours we send your order to our printing partners so we can't cancel or change your order after it's sent to production.
Returns
30-days after delivery
We'll replace or refund your product for any errors, poor quality or damage during transit.
If you're unsatisfied, please contact us within 30 days of delivery to start a return.
Please note, unless there was an error on our end we do not refund personalized products, changes of mind or if you selected an incorrect size or style, so please choose carefully before purchasing.
For full details, read our return policy here.
Exchanges (Size/Style etc)
One exchange per item
We allow one exchange per item, including personalized items.
*Kindly note, as our products are made-on-demand:
50% product cost + full shipping fee is required for reproduction of your additional item.
However no return is required - ensuring that you receive your new item faster and hassle-free.
This is especially beneficial for international customers, who are spared the expense of expensive overseas postage costs to return items to our Australian studio.
Plus you can keep, gift or donate the original item and no risk of lost returns, customs duties and fees or extra insurance costs.
About Us
Alpine Koala Brand
Where creativity becomes a force for good.
We are passionate about digital art, animal welfare, and wildlife conservation.
Our logo symbolizes freedom, adventure, wanderlust, and the protection of the profound beauty of the natural world.
Our Mission: Art For Animals
Every individual item sold supports animal welfare and wildlife conservation! With $5 from each item sold going directly to animal charities, we aid initiatives such as feeding rescued bear cubs, planting Eucalyptus trees for Koala habitats, and more.
Original Digital Artwork
Our digital artwork designs, crafted with Photoshop, Illustrator, and AI tools like Midjourney and DALL·E, support our small art studio and animal charities. Each purchase ensures both a premium product and a one-of-a-kind digital art piece.
